Welcome to ITB Asia

ITB Asia 2021 Teaser

With the desire to reconnect and connect, do business, network and learn, we’ve created a virtual marketplace. For 2021, we’re bringing back the live event you love, complemented with virtual capabilities – ITB Asia 2021 goes hybrid! See you in Singapore from 27 – 29 October 2021.

Travel Meet Asia – Northeast Asia 2021 - Market Spotlight: Japan | Towards Japan Inbound Revival by JTB Global Marketing & Travel

Travel Meet Asia – Northeast Asia 2021 - What MICE Players Can Prepare by Grand China MICE Holdings

Travel Meet Asia – Northeast Asia 2021 – The Impact of Travel Ban on the Exhibition Industry and Related Business by Shanghai New International Expo Centre (SNIEC)

Travel Meet Asia – Northeast Asia 2021 - Corporate Travel after Crisis: A Reset for 2022 by FCM Travel

Travel Meet Asia – Northeast Asia 2021 - Destination Ready for Incentive Travel & Meetings – Insights & Recommendations by Taiwan External Trade Development Council (TAITRA)

Travel Meet Asia – Northeast Asia 2021 – Market Spotlight: China | What We Plan for Recovery and Growth by Hotelbeds

Travel Meet Asia – Northeast Asia 2021 - Refocus on ‘Service’ and ‘Personalisation’ in a Post-pandemic Travel World by Corporate Travel Management (CTM)

Travel Meet Asia – Northeast Asia 2021 - Market Spotlight: Russia | What We Plan for Recovery and Growth by Aviasales

Travel Meet Asia – MICE & Corporate 2021 – The New Business Models for MICE by MPI & IAEE

Travel Meet Asia – MICE & Corporate 2021 - Meetings and Travel Converging & Outlook for Future by GBTA

Travel Meet Asia – MICE & Corporate 2021 - Meeting Trends From a PCO Perspective by IAPCO – International Association of Professional Congress Organisers

Travel Meet Asia – MICE & Corporate 2021 - What Will Be Key to Travel the World Again? by VFS Global Services

Travel Meet Asia – MICE & Corporate 2021 - The Vital Value of Networking by K.I.T. Group GmbH

Travel Meet Asia – MICE & Corporate 2021 - Creating Events in a Virtual and Hybrid World by George P Johnson

Travel Meet Asia – MICE & Corporate 2021 - Overcoming Uncertain Times for Corporate Travel by Corporate Travel Management (CTM) Singapore

Travel Meet Asia – MICE & Corporate 2021 - Special Talk: Meet the Buyers by Baker McKenzie

Travel Meet Asia – MICE & Corporate 2021 - Finding a New Growth Path for MICE by BCD Meetings & Events

Travel Meet Asia – MICE & Corporate 2021 – Rethinking Private Travel by VistaJet & Rosewood Hong Kong

Travel Meet Asia – MICE & Corporate 2021 - The Decade Ahead: How Event Organisers Will Adapt by Kenes Group

Travel Meet Asia – MICE & Corporate 2021 - From Physical to Virtual Events: Restructuring the Experience by IAEE

Travel Meet Asia – MICE & Corporate 2021 – The Challenge of Digital Health Passports by CWT

Travel Meet Asia – MICE & Corporate 2021 – The Future of Incentive Travel by SITE

ITB India 2021 Virtual – Staycation, Flexcation, Workcation: What Are the Next Big Trends? by Airbnb

ITB India 2021 Virtual – Making Incentive Travel Work in 2021 by SITE India

ITB India 2021 Virtual – Staycation, Flexcation, Workcation: What Are the Next Big Trends? by CWT

ITB India 2021 Virtual – [Keynote] How Can We Reboot Tourism in India? by OYO

ITB India 2021 Virtual – Rebooting India’s Air Travel by Air India Express 

ITB India 2021 Virtual – Safety First? Balancing Cost and Safety in Uncertain Times for Business Travel by SAP Concur

ITB India 2021 Virtual – C-Suite Panel: How Women Can Lead Recovery in Travel & Tourism

ITB India 2021 Virtual – What Needs to Be Done for Travel to Recover by Amadeus

ITB India 2021 Virtual – NTO’s & CVB’s Talk: Portugal | For a Better Planet. A Better Tourism #CantSkipTomorrow by Portuguese Tourism Board

ITB India 2021 Virtual – Buyer’s Talk: Travel and Tourism: Post COVID by NATTA – Nepal Association of Tour & Travel Agents

We ask buyer associations to join us to share their observations on what has changed in the travel landscape, what they expect from travel suppliers and how ultimately the industry can work together to bring travel back.

Travel Meet Southeast Asia 2021 - Singapore What We Plan by Singapore Tourism Board

Travel Meet Southeast Asia 2021 – Indonesia: What We Plan for 2021 by Ministry of Tourism and Creative Economy, Republic of Indonesia

We ask National Tourism Boards (NTOs) and Convention & Visitors Bureaus (CVBs) across Southeast Asian countries to share with us what they plan for 2021. This is where leaders will offer thoughts and insights on how the travel industry in their country and Southeast Asia will change and grow in the wake of the pandemic.

Travel Meet Southeast Asia 2021 – Philippines: What We Plan for 2021 by Tourism Promotions Board Philippines

We ask National Tourism Boards (NTOs) and Convention & Visitors Bureaus (CVBs) across Southeast Asian countries to share with us what they plan for 2021. This is where leaders will offer thoughts and insights on how the travel industry in their country and Southeast Asia will change and grow in the wake of the pandemic.

Travel Meet Southeast Asia 2021 – C-Suite Talk: Leading a Hotel in 2021 by Minor Hotels

It cannot be denied that leading any part of a hotel business in 2021 is going to be very different than ever before. The impact of COVID-19 has required all hotels to reassess their processes, innovate and adapt to a new world order.

As we look to the year ahead, we ask key hotel executives to explore how they will run their business differently and what they expect from the year ahead.

How to Win in a “COVID Market” – The Latest Consumer Trends and How to Capitalise on Them by Agoda

In a world where consumer uncertainty around travel is at an all-time high and changing government restrictions shape market opportunity, many properties are struggling to secure bookings and stay afloat. And yet every crisis is an opportunity, and smart hotels today who know how to keep pace with consumer tendencies are employing adaptive strategies to attract guests and thrive. This session will explore how consumer behaviour has evolved during this COVID crisis, and what strategies you can employ to not only survive the market turmoil, but capitalize on existing demand, secure bookings, and outpace your competitors. • How has consumer decision-making changed? • How should you respond to travelers’ increased aversion to risk? • What strategies are available to you to maximize your performance? • In a world where supply exceeds demand, how can you differentiate yourself and stand out as a destination of choice?

Travel Meet Asia – South Asia 2020 – A Test for Hotel’s Business Model by India Tourism Development Corporation (ITDC)

• G. Kamala Vardhana Rao, Chairman & Managing Director, India Tourism Development Corporation (ITDC)
• Vijay Dutt, General Manager, The Ashok – Flagship Hotel of ITDC

The core of business for hotels relies on guests being physically there to relax and make merry. Yet travel is now restricted, contactless service is preferred and emphasized, safe distancing is on the mind of everyone; and it is uncertain on when we would have a vaccine. So, how should hotels operate in a COVID-19 world?

Travel Meet Asia – South Asia 2020 – Adapting for the Future of Hospitality by Accor

Puneet Dhawan, Senior Vice President of Operations – India & South Asia, Accor

This session explores how hotels in India and South Asian markets can prepare for rebound, which will lead us to reimagine our business models to meet new challenges and align with new opportunities presented by the pandemic crisis.

Travel Meet Asia – South Asia 2020 – Doing MICE Business in the New Normal by Thomas Cook India

Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook India

In the matter of a few months, the global landscape of the MICE industry has changed enormously. In this unusual scenario, MICE industry professionals need to balance two priorities: (i) the health and safety for everybody involved, and (ii) the financial stability. This session will look in-depth into some of the best practices up to date to cope with the current large-scale disruption.

ITB Asia 2020 Virtual – [Keynote] Innovating in a Pandemic by Booking.com

Angel Llull Mancas, Vice President & Managing Director, Asia Pacific, Booking.com

This session highlights how we can stay agile and continue to leverage the power of innovation in order to respond to the new realities and customer behaviours that have emerged during this pandemic.

ITB Asia 2020 Virtual – [Keynote] The State of Travel in APAC: Identifying Trends to Prepare for the Road Ahead by Google

Hermione Joye, Sector Lead, Travel and Vertical Search APAC, Google

Paired with insightful data and analysis, Google’s sharing in this session will highlight emerging trends that travel companies should consider to navigate the road ahead.

ITB Asia 2020 Virtual – [Keynote] Leadership in Times of Crisis by MakeMyTrip

• Deep Kalra, Founder & Group Executive Chairman, MakeMyTrip
• Philip C. Wolf, Founder, PhoCusWright, Mentor & Serial Board Director

With many painful implications, COVID-19 pandemic has been nothing short of extraordinary challenges and lifelong learnings for business leaders of organizations – no matter how big or small. Enduring a crisis of this nature calls for leaders to demonstrate visible decisiveness, proactively address human aspects of the crisis, reflect optimistic yet realistic outlook – while taking decisions in the best interest of every stakeholder. Companies and leaders have to reset for growth beyond coronavirus crisis and deal with the multitude of challenges while continuing to inspire and motivate.

ITB Asia 2020 Virtual – [Keynote] Travelling in the New Normal by trivago

Axel Hefer, Managing Director & CEO, trivago

WHO warns that it could take up to 5 years before the pandemic is under control, and the virus may never go away. This session will explore how it’s like to travel – and do business in travel – in the new normal.

ITB Asia 2020 Virtual – [Keynote] The Experience Starts Online: Attracting Travelers With Memorable and Easy to Book Tours and Activities by Viator

• Ben Drew, President, Viator
• Kristin Dorsett, VP of Supply, Viator
• Shiyi Tay, Manager, Business Planning, Tour East Group

Experiences are among the most memorable moments in a traveler’s trip. But what happens when traveler wants and needs suddenly change? The traveler journey for tours and activities must also evolve. As this year propels our industry online faster than ever before, our customer journey must also begin there. Join us for this keynote as we rediscover and modernize our view on what makes a tour or activity truly awesome – easy to book, expectation-exceeding and memorable. Sharing key traveler insights from the past year and looking towards the future, we’ll share actions you can take – and operator examples – to re-invigorate your experiences for the new traveler journey.

ITB Asia 2020 Teaser

ITB Asia 2020 Teaser, ITB Asia 2020 is returning for its 13th edition in Marina Bay Sands, Singapore. Happening from 21 - 23 October 2020, expect 3 days of business, networking and learning from industry experts from across the MICE, Leisure and Corporate Travel segments. Look forward to the NEW Travel Tech Asia joining ITB Asia and MICE Show Asia - making it the largest travel showcase in Asia!

ITB Asia 2019 Opening Keynote by Booking.com

Delivering the Connected TripToday's travelers live in a mobile world, where everything from consuming media to listening music to social interactions to payments take place via their smartphone. Nowhere is this more true than in Asia-Pacific where now, more than ever, travel brands must rethink how to engage with and adapt to customer needs. With Booking.com's mission to empower people to experience the world, the company is uniquely positioned to remove even more friction for its customers by evolving its products and innovating our technology to create the most memorable and seamless experience at every step of the journey.Angel Llull Mancas, Vice President & Managing Director, Asia Pacific, Booking.com

ITB Asia 2019 Opening Keynote by IBM

Driving Asia’s next digital revolution Abraham Thomas, Vice President, Strategic Projects, IBM Asia Pacific

ITB Asia 2019 - Day 2 Opening Keynote

KEYNOTE PANEL: The future of travel distributionTravel distribution players are facing multiple challenges. New technologies are reshaping nearly every aspect of travel. Hotels, airlines and tour operators grapple with implementing diverse distribution strategies to optimise their spend, reach and results. Emerging trends around channel development and how consumers interact with direct and indirect channels are adding new dimensions to the challenge.At the time of great challenges for industry upon industry and the world itself, we gather senior executives from some of the world’s leading OTAs and travel intermediaries to answer a simple – yet not easy – question: Where to next?PANELLISTS:- Craig Hewett, Co-Founder, Wego- Timothy Hughes, Vice President, Corporate Development, Agoda- Demi Kavaratzis, Partner Marketing Director, Commercial Strategy and Services, Expedia Group- Laura-Marie Arens, Head of Travel Vertical Search APAC, Google- Baidi Li, Regional Director, Asia Pacific, TripAdvisor Experiences, TripAdvisorMODERATOR:Duncan Horton, CEO, Jacobs Media Group

Welcome to ITB Asia 2019

Welcome to ITB Asia 2019! We look forward to having you here for three days of quality business, networking and learning. Have a fruitful time at the show!

ITB Asia 2019 Key Highlights

ITB Asia 2019 Key HighlightsITB Asia 2019: 16 - 18 October 2019, SingaporeITB Asia is the premier meeting place for the travel trade industry. Meet over 1,000 exhibitors, over 1,000 quality buyers, more than 7,000 minutes of conference, more than 11,000 attendees and over 25,000 business appointments.Visit www.itb-asia.com for more information.

MICE Show Asia 2019 Highlights

The inaugural MICE Show Asia happened from 16 to 18 October 2019 in Singapore, at the Sands Expo & Convention Centre. MICE Show Asia is co-located with ITB Asia, bringing you the best platform for the Asia MICE industry. An unmissable event for the meeting industry in APAC, MICE Show Asia is where the incentive travel, meetings and events industries come together to connect and build the future of MICE. From industry suppliers, meetings & events professionals to up-and-coming MICE innovators, we welcome a wide range of disciplines, sectors and all levels of seniority. Everyone is here, every time.

Welcome to ITB Asia

ITB Asia 2021 Teaser

With the desire to reconnect and connect, do business, network and learn, we’ve created a virtual marketplace. For 2021, we’re bringing back the live event you love, complemented with virtual capabilities – ITB Asia 2021 goes hybrid! See you in Singapore from 27 – 29 October 2021.

ITB Asia 2020 Virtual – [Keynote] Innovating in a Pandemic by Booking.com

Angel Llull Mancas, Vice President & Managing Director, Asia Pacific, Booking.com

This session highlights how we can stay agile and continue to leverage the power of innovation in order to respond to the new realities and customer behaviours that have emerged during this pandemic.

ITB Asia 2020 Virtual – [Keynote] The State of Travel in APAC: Identifying Trends to Prepare for the Road Ahead by Google

Hermione Joye, Sector Lead, Travel and Vertical Search APAC, Google

Paired with insightful data and analysis, Google’s sharing in this session will highlight emerging trends that travel companies should consider to navigate the road ahead.

ITB Asia 2020 Virtual – [Keynote] Leadership in Times of Crisis by MakeMyTrip

• Deep Kalra, Founder & Group Executive Chairman, MakeMyTrip
• Philip C. Wolf, Founder, PhoCusWright, Mentor & Serial Board Director

With many painful implications, COVID-19 pandemic has been nothing short of extraordinary challenges and lifelong learnings for business leaders of organizations – no matter how big or small. Enduring a crisis of this nature calls for leaders to demonstrate visible decisiveness, proactively address human aspects of the crisis, reflect optimistic yet realistic outlook – while taking decisions in the best interest of every stakeholder. Companies and leaders have to reset for growth beyond coronavirus crisis and deal with the multitude of challenges while continuing to inspire and motivate.

ITB Asia 2020 Virtual – [Keynote] Travelling in the New Normal by trivago

Axel Hefer, Managing Director & CEO, trivago

WHO warns that it could take up to 5 years before the pandemic is under control, and the virus may never go away. This session will explore how it’s like to travel – and do business in travel – in the new normal.

ITB Asia 2020 Virtual – [Keynote] The Experience Starts Online: Attracting Travelers With Memorable and Easy to Book Tours and Activities by Viator

• Ben Drew, President, Viator
• Kristin Dorsett, VP of Supply, Viator
• Shiyi Tay, Manager, Business Planning, Tour East Group

Experiences are among the most memorable moments in a traveler’s trip. But what happens when traveler wants and needs suddenly change? The traveler journey for tours and activities must also evolve. As this year propels our industry online faster than ever before, our customer journey must also begin there. Join us for this keynote as we rediscover and modernize our view on what makes a tour or activity truly awesome – easy to book, expectation-exceeding and memorable. Sharing key traveler insights from the past year and looking towards the future, we’ll share actions you can take – and operator examples – to re-invigorate your experiences for the new traveler journey.

ITB Asia 2020 Teaser

ITB Asia 2020 Teaser, ITB Asia 2020 is returning for its 13th edition in Marina Bay Sands, Singapore. Happening from 21 - 23 October 2020, expect 3 days of business, networking and learning from industry experts from across the MICE, Leisure and Corporate Travel segments. Look forward to the NEW Travel Tech Asia joining ITB Asia and MICE Show Asia - making it the largest travel showcase in Asia!

ITB Asia 2019 Opening Keynote by Booking.com

Delivering the Connected TripToday's travelers live in a mobile world, where everything from consuming media to listening music to social interactions to payments take place via their smartphone. Nowhere is this more true than in Asia-Pacific where now, more than ever, travel brands must rethink how to engage with and adapt to customer needs. With Booking.com's mission to empower people to experience the world, the company is uniquely positioned to remove even more friction for its customers by evolving its products and innovating our technology to create the most memorable and seamless experience at every step of the journey.Angel Llull Mancas, Vice President & Managing Director, Asia Pacific, Booking.com

ITB Asia 2019 Opening Keynote by IBM

Driving Asia’s next digital revolution Abraham Thomas, Vice President, Strategic Projects, IBM Asia Pacific

ITB Asia 2019 - Day 2 Opening Keynote

KEYNOTE PANEL: The future of travel distributionTravel distribution players are facing multiple challenges. New technologies are reshaping nearly every aspect of travel. Hotels, airlines and tour operators grapple with implementing diverse distribution strategies to optimise their spend, reach and results. Emerging trends around channel development and how consumers interact with direct and indirect channels are adding new dimensions to the challenge.At the time of great challenges for industry upon industry and the world itself, we gather senior executives from some of the world’s leading OTAs and travel intermediaries to answer a simple – yet not easy – question: Where to next?PANELLISTS:- Craig Hewett, Co-Founder, Wego- Timothy Hughes, Vice President, Corporate Development, Agoda- Demi Kavaratzis, Partner Marketing Director, Commercial Strategy and Services, Expedia Group- Laura-Marie Arens, Head of Travel Vertical Search APAC, Google- Baidi Li, Regional Director, Asia Pacific, TripAdvisor Experiences, TripAdvisorMODERATOR:Duncan Horton, CEO, Jacobs Media Group

Welcome to ITB Asia 2019

Welcome to ITB Asia 2019! We look forward to having you here for three days of quality business, networking and learning. Have a fruitful time at the show!

ITB Asia 2019 Key Highlights

ITB Asia 2019 Key HighlightsITB Asia 2019: 16 - 18 October 2019, SingaporeITB Asia is the premier meeting place for the travel trade industry. Meet over 1,000 exhibitors, over 1,000 quality buyers, more than 7,000 minutes of conference, more than 11,000 attendees and over 25,000 business appointments.Visit www.itb-asia.com for more information.

MICE Show Asia 2019 Highlights

The inaugural MICE Show Asia happened from 16 to 18 October 2019 in Singapore, at the Sands Expo & Convention Centre. MICE Show Asia is co-located with ITB Asia, bringing you the best platform for the Asia MICE industry. An unmissable event for the meeting industry in APAC, MICE Show Asia is where the incentive travel, meetings and events industries come together to connect and build the future of MICE. From industry suppliers, meetings & events professionals to up-and-coming MICE innovators, we welcome a wide range of disciplines, sectors and all levels of seniority. Everyone is here, every time.

ITB India 2021 Virtual – Staycation, Flexcation, Workcation: What Are the Next Big Trends? by Airbnb

ITB India 2021 Virtual – Making Incentive Travel Work in 2021 by SITE India

ITB India 2021 Virtual – Staycation, Flexcation, Workcation: What Are the Next Big Trends? by CWT

ITB India 2021 Virtual – [Keynote] How Can We Reboot Tourism in India? by OYO

ITB India 2021 Virtual – Rebooting India’s Air Travel by Air India Express 

ITB India 2021 Virtual – Safety First? Balancing Cost and Safety in Uncertain Times for Business Travel by SAP Concur

ITB India 2021 Virtual – C-Suite Panel: How Women Can Lead Recovery in Travel & Tourism

ITB India 2021 Virtual – What Needs to Be Done for Travel to Recover by Amadeus

ITB India 2021 Virtual – NTO’s & CVB’s Talk: Portugal | For a Better Planet. A Better Tourism #CantSkipTomorrow by Portuguese Tourism Board

ITB India 2021 Virtual – Buyer’s Talk: Travel and Tourism: Post COVID by NATTA – Nepal Association of Tour & Travel Agents

We ask buyer associations to join us to share their observations on what has changed in the travel landscape, what they expect from travel suppliers and how ultimately the industry can work together to bring travel back.

Travel Meet Asia – Northeast Asia 2021 - Market Spotlight: Japan | Towards Japan Inbound Revival by JTB Global Marketing & Travel

Travel Meet Asia – Northeast Asia 2021 - What MICE Players Can Prepare by Grand China MICE Holdings

Travel Meet Asia – Northeast Asia 2021 – The Impact of Travel Ban on the Exhibition Industry and Related Business by Shanghai New International Expo Centre (SNIEC)

Travel Meet Asia – Northeast Asia 2021 - Corporate Travel after Crisis: A Reset for 2022 by FCM Travel

Travel Meet Asia – Northeast Asia 2021 - Destination Ready for Incentive Travel & Meetings – Insights & Recommendations by Taiwan External Trade Development Council (TAITRA)

Travel Meet Asia – Northeast Asia 2021 – Market Spotlight: China | What We Plan for Recovery and Growth by Hotelbeds

Travel Meet Asia – Northeast Asia 2021 - Refocus on ‘Service’ and ‘Personalisation’ in a Post-pandemic Travel World by Corporate Travel Management (CTM)

Travel Meet Asia – Northeast Asia 2021 - Market Spotlight: Russia | What We Plan for Recovery and Growth by Aviasales

Travel Meet Asia – MICE & Corporate 2021 – The New Business Models for MICE by MPI & IAEE

Travel Meet Asia – MICE & Corporate 2021 - Meetings and Travel Converging & Outlook for Future by GBTA

Travel Meet Asia – MICE & Corporate 2021 - Meeting Trends From a PCO Perspective by IAPCO – International Association of Professional Congress Organisers

Travel Meet Asia – MICE & Corporate 2021 - What Will Be Key to Travel the World Again? by VFS Global Services

Travel Meet Asia – MICE & Corporate 2021 - The Vital Value of Networking by K.I.T. Group GmbH

Travel Meet Asia – MICE & Corporate 2021 - Creating Events in a Virtual and Hybrid World by George P Johnson

Travel Meet Asia – MICE & Corporate 2021 - Overcoming Uncertain Times for Corporate Travel by Corporate Travel Management (CTM) Singapore

Travel Meet Asia – MICE & Corporate 2021 - Special Talk: Meet the Buyers by Baker McKenzie

Travel Meet Asia – MICE & Corporate 2021 - Finding a New Growth Path for MICE by BCD Meetings & Events

Travel Meet Asia – MICE & Corporate 2021 – Rethinking Private Travel by VistaJet & Rosewood Hong Kong

Travel Meet Asia – MICE & Corporate 2021 - The Decade Ahead: How Event Organisers Will Adapt by Kenes Group

Travel Meet Asia – MICE & Corporate 2021 - From Physical to Virtual Events: Restructuring the Experience by IAEE

Travel Meet Asia – MICE & Corporate 2021 – The Challenge of Digital Health Passports by CWT

Travel Meet Asia – MICE & Corporate 2021 – The Future of Incentive Travel by SITE

Travel Meet Southeast Asia 2021 - Singapore What We Plan by Singapore Tourism Board

Travel Meet Southeast Asia 2021 – Indonesia: What We Plan for 2021 by Ministry of Tourism and Creative Economy, Republic of Indonesia

We ask National Tourism Boards (NTOs) and Convention & Visitors Bureaus (CVBs) across Southeast Asian countries to share with us what they plan for 2021. This is where leaders will offer thoughts and insights on how the travel industry in their country and Southeast Asia will change and grow in the wake of the pandemic.

Travel Meet Southeast Asia 2021 – Philippines: What We Plan for 2021 by Tourism Promotions Board Philippines

We ask National Tourism Boards (NTOs) and Convention & Visitors Bureaus (CVBs) across Southeast Asian countries to share with us what they plan for 2021. This is where leaders will offer thoughts and insights on how the travel industry in their country and Southeast Asia will change and grow in the wake of the pandemic.

Travel Meet Southeast Asia 2021 – C-Suite Talk: Leading a Hotel in 2021 by Minor Hotels

It cannot be denied that leading any part of a hotel business in 2021 is going to be very different than ever before. The impact of COVID-19 has required all hotels to reassess their processes, innovate and adapt to a new world order.

As we look to the year ahead, we ask key hotel executives to explore how they will run their business differently and what they expect from the year ahead.

How to Win in a “COVID Market” – The Latest Consumer Trends and How to Capitalise on Them by Agoda

In a world where consumer uncertainty around travel is at an all-time high and changing government restrictions shape market opportunity, many properties are struggling to secure bookings and stay afloat. And yet every crisis is an opportunity, and smart hotels today who know how to keep pace with consumer tendencies are employing adaptive strategies to attract guests and thrive. This session will explore how consumer behaviour has evolved during this COVID crisis, and what strategies you can employ to not only survive the market turmoil, but capitalize on existing demand, secure bookings, and outpace your competitors. • How has consumer decision-making changed? • How should you respond to travelers’ increased aversion to risk? • What strategies are available to you to maximize your performance? • In a world where supply exceeds demand, how can you differentiate yourself and stand out as a destination of choice?

Travel Meet Asia – South Asia 2020 – A Test for Hotel’s Business Model by India Tourism Development Corporation (ITDC)

• G. Kamala Vardhana Rao, Chairman & Managing Director, India Tourism Development Corporation (ITDC)
• Vijay Dutt, General Manager, The Ashok – Flagship Hotel of ITDC

The core of business for hotels relies on guests being physically there to relax and make merry. Yet travel is now restricted, contactless service is preferred and emphasized, safe distancing is on the mind of everyone; and it is uncertain on when we would have a vaccine. So, how should hotels operate in a COVID-19 world?

Travel Meet Asia – South Asia 2020 – Adapting for the Future of Hospitality by Accor

Puneet Dhawan, Senior Vice President of Operations – India & South Asia, Accor

This session explores how hotels in India and South Asian markets can prepare for rebound, which will lead us to reimagine our business models to meet new challenges and align with new opportunities presented by the pandemic crisis.

Travel Meet Asia – South Asia 2020 – Doing MICE Business in the New Normal by Thomas Cook India

Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook India

In the matter of a few months, the global landscape of the MICE industry has changed enormously. In this unusual scenario, MICE industry professionals need to balance two priorities: (i) the health and safety for everybody involved, and (ii) the financial stability. This session will look in-depth into some of the best practices up to date to cope with the current large-scale disruption.