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    Category: Articles

    Seizing Global Opportunities in the New Era of Travel

    By Boon Sian Chai, Managing Director and Vice President (International Markets) at Trip.com Group At the time when international travel returns and great challenges in…

    ITB Community December 9, 2022
    0 Comments

    The Rise of Online Adaptation

    By Ankur Thakuria, Regional Director, APAC & ME at Tiqets While most businesses suffered during COVID-19 lockdowns, online companies saw an unprecedented growth. For the…

    ITB Community November 28, 2022
    0 Comments

    Rebuilding Confidence: How COVID-19 Fostered a More Resilient Future for Travel

    By Rajeev Menon, President Asia Pacific (Excluding Greater China) at Marriott International The reopening of borders and the easing of COVID-19 restrictions have been shining…

    ITB Community November 23, 2022
    0 Comments

    Emerging Trends Shaping the Future of Events

    By Ben Taylor, CEO, APAC at George P. Johnson Some say change is good. Well, so much has changed since 2020. As COVID swept the…

    ITB Community November 17, 2022
    0 Comments

    Effective Venue Sourcing During an Endemic

    By Kelli Vettoretto, Regional Vice President at HelmsBriscoe Venue sourcing during an endemic certainly has its challenges, but it does not mean we need to…

    ITB Community November 7, 2022
    0 Comments

    New Challenges and Opportunities for Travel Agencies

    By Martina Groenegres, Managing Director at Lufthansa City Center International Though travel is strongly coming back in most parts of the world, the customers have…

    ITB Community November 2, 2022
    0 Comments

    Travel in Action, Digitally

    By Michael Dykes, Vice President Market Management (APAC) at Expedia Group For those who have attended ITB Asia 2022, I am sure you would share with…

    ITB Community November 1, 2022
    0 Comments

    Travel Industry to Benefit From Metaverse and Web3

    By ITB Asia News Ben Taylor, CEO APAC, George P. Johnson, spoke to visitors at MICE Show Asia about how these technological advances can compliment…

    ITB Community October 28, 2022
    0 Comments

    How OTAs Can Meet Changing Demands as International Travel Takes Off

    By ITB Asia News Boon Sian Chai, Trip.com Group’s Managing Director and Vice President (International Markets) discussed how OTAs can adapt and evolve with the…

    ITB Community October 28, 2022
    0 Comments

    Travel Bounces Back Stronger Than Expected

    By ITB Asia News In his keynote speech at ITB Asia 2022, Rajeev Menon, President Asia Pacific (Excluding Greater China) of Marriott International, explained how…

    ITB Community October 28, 2022
    0 Comments

    When the Traveller Wins, We All Win

    By ITB Asia News In his keynote speech at ITB Asia 2022, Michael Dykes, Vice President, Market Management, Asia Pacific at Expedia Group, underlined the…

    ITB Community October 28, 2022
    0 Comments

    Improving The Customer Experience Through Behavioral Science

    By Jonathan Wan, Director, Customer Experience, Data Analytics and Marketing at Japan Airlines Behavioral science is the study of human behavior and aims to understand…

    ITB Community October 3, 2022
    0 Comments

    Raising the Bar: Five Ways Hotels Can Optimize F&B Operations

    By Sashi Rajan, Executive Vice President – Advisory & Asset Management, Hotels & Hospitality at JLL Hotel owners are looking to food & beverage as a…

    ITB Community September 23, 2022
    0 Comments

    Events – Meeting Change Head on

    By Ian Cummings, Global Head at CWT Meetings & Events Despite the surge in demand we have seen in meeting briefs from March 2022 onwards, conventional…

    ITB Community September 8, 2022
    0 Comments

    Future of Distribution: How Changes in Consumer Behaviour Will Impact Hotels

    By Pierre Marechal, Vice President Strategic Advisory and Asset Management at JLL While demand makes its way back to pre-pandemic levels, the way consumers spend…

    ITB Community September 2, 2022
    0 Comments

    It’s Time for More Creative Thinkers in Travel

    By Travelport Why has travel retailing remained more or less the same for the past few decades? Travelport has been asking this question for some…

    ITB Community September 2, 2022
    0 Comments

    Event Management – Nature or Nurture?

    By Sam Robson, Group Event Director at TAG Can you spot an event manager in the making during break time at a primary school? Are…

    ITB Community July 22, 2022
    0 Comments

    Beyond the Forecast: Insights on the Travel & Tourism Industry

    By Michael Shoory, Lead Economist – APAC at Tourism Economics (an Oxford Economics company) The travel recovery is underway globally—2022 is the year where tourism…

    ITB Community July 22, 2022
    0 Comments

    Balancing Travel Policy Compliance With the Traveller Experience

    By Corporate Travel Management (CTM) The modern-day business traveller is evolving. Their expectations are changing as a result of remote working and world events. What was…

    ITB Community July 11, 2022
    0 Comments

    The Climate Emergency and the Need to Shift to Low-carbon Tourism

    By Aphrodite S. Cruz, Business Owner at Las Islas Travel and Tours As restrictions loosen up and the travel industry slowly recovers from the unprecedented…

    ITB Community June 2, 2022
    0 Comments

    Powering up the Future of Travel with Technology

    By Anshul Gupta, Accenture Travel & Hospitality Industry Lead at Advanced Technology Centers in India One thing is clear—business as usual will not enable travel…

    ITB Community June 1, 2022
    0 Comments

    Emergence of COVID-19: The Big Bang That Changed the World for All

    By Vishal Suri, Managing Director at SOTC Travel Our industry faced acute challenges due to the pandemic—an unprecedented and unchartered territory for all of us. …

    ITB Community May 25, 2022
    0 Comments

    Private Travel & the Future of Air Mobility

    By ITB Community and Ian Moore, Chief Commercial Officer of VistaJet With the future of travel on the minds of many, Ian Moore, Chief Commercial…

    ITB Community May 24, 2022
    0 Comments

    Driving Ways to Revolutionise Travel Across India and Other Regions

    By Jyoti Mayal, President at TAAI – Travel Agents Association of India Be it domestic or international, tourism has suffered a lot. However, it’s time…

    ITB Community May 19, 2022
    0 Comments

    Towards A Zero-Emission Travel Industry: The Path to Sustainability is Shared

    By Prabhjeet Singh, President, India & South Asia at Uber Travel industry is always at the forefront of innovation and as we look at building…

    ITB Community May 16, 2022
    0 Comments

    Reimagining Tourism: From Why to Why Not

    By Ajay Prakash, President at TAFI – Travel Agents Federation of India Two years ago the world changed—and changed beyond recognition. Everything that we took…

    ITB Community May 6, 2022
    0 Comments

    Indian Outbound Travel Market Outlook

    By Riaz Munshi, President at OTOAI – Outbound Tour Operators Association of India The travel industry has been incredibly resilient for the last two years.…

    ITB Community April 26, 2022
    0 Comments

    COVID-19 Will Continue to Test Our Business Resilience

    By Tejbir Singh Anand, Vice Chairman at Federation of Associations in Indian Tourism & Hospitality (FAITH), Founder & Managing Director at Holiday Moods Adventures Pvt…

    ITB Community April 22, 2022
    0 Comments

    The New Face of MICE after the Pandemic

    By Kamal Gill, Managing Director at OptiMICE Events What is the new face of MICE post-pandemic? Well, “it’s something old, something new, something known, something out-of-the-blue”.…

    ITB Community April 20, 2022
    0 Comments

    Serviced Apartments: Capturing the New Demand

    By ITB Community and Hoshang Garivala, Director of Operations – India at Oakwood As the travel industry worldwide is recovering from the COVID-19 crisis, we…

    ITB Community April 20, 2022
    0 Comments

    Sustainable Travel: Ensuring A World Worth Exploring

    By Laura Houldsworth, Managing Director & Vice President of Asia Pacific at Booking.com The world we live in is a different one from two years…

    ITB Community April 19, 2022
    0 Comments

    Red, yellow, green, Berlin

    By BER – Berlin Brandenburg Airport India has given the world the Holi festival, the Hindu spring festival, also called the “festival of colours”. In…

    ITB Community April 1, 2022
    0 Comments

    Opinion: Why Aviation Should Start Counting on Generation Alpha

    By Linus Benjamin Bauer, Managing Director at Bauer Aviation Advisory As I got back to work after a two-week holiday earlier this year, I added…

    ITB Community March 18, 2022
    0 Comments

    Hospitality in 2022 Lacks Emotion: Here Are 7 Ways to Spark That Personal Touch

    By Lize de Kock, Marketing Communications Director at TrustYou While face-to-face interaction and visible emotion have been somewhat eroded within the current pandemic regulations, personalized…

    ITB Community March 17, 2022
    0 Comments

    Using Blockchain Technology in the Travel Industry

    By Hicham Rajraji, Owner & Managing Director at Real Travel Service – RTS Group The global tourism market crossed 8 trillion USD in 2017. It…

    ITB Community March 11, 2022
    0 Comments

    Technology – A Key Contributor to Instill Confidence in Global Travel

    By Dhiren Savla, Chief Information Officer at VFS Global After more than a year of disruptions and lockdowns, the world was on the move again towards…

    ITB Community February 16, 2022
    0 Comments

    The Post-Pandemic Opportunity for AI Chatbots in the Hotels and Tourism Industry

    By Elitza (Elly) Stoilova, CEO at Umni.bg Have you heard about Edward from Radisson Blu Edwardian London? Three years after his creation in 2016, he…

    ITB Community February 7, 2022
    0 Comments

    Influencer Marketing Can Boost Your Hospitality Business – How to Do It Effectively

    By Cory Falter, Principal at Lure Agency  What do you think of when you hear the term “influencer?” What about a “travel influencer?” There’s a…

    ITB Community February 7, 2022
    0 Comments

    Three Trends in Hospitality Payments for 2022

    By Mark Rademaker, Global Head Hospitality at Adyen  Metrics such as occupancy and revenue likely will return to pre-pandemic levels, but the hospitality industry has…

    ITB Community January 27, 2022
    0 Comments

    The Digital Transformation of the Travel Industry

    By Stefanie Goldbrich at bd4travel A look at how eCommerce has changed the way people book travel—and what the future holds eCommerce has altered the…

    ITB Community January 21, 2022
    0 Comments

    How to Bring Back Meetings & Events Safely, in 7 Steps

    By Petrina Goh, Director at CWT Meetings & Events Singapore (This article was published previously on the CWT blog section) The world of events is recovering,…

    ITB Community January 18, 2022
    0 Comments

    No, Guests Do Not Require Human-Provided Services In Hospitality

    By Max Starkov, Adjunct Professor NYU Tisch Center for Hospitality and Hospitality & Online Travel Tech Consultant The classic philosophy in hospitality goes like this:…

    ITB Community January 13, 2022
    0 Comments

    The Future of Industry Consolidation in the Short-term Rental Ecosystem

    By Amiad Soto, CEO at Guesty While the entire world and hospitality industry has been rocked by COVID-19, travel isn’t slowing down. One and a half…

    ITB Community January 10, 2022
    0 Comments

    Improve Sales Incentive Programs with Better Communications

    By Mike May, President at Brightspot Incentives & Events Communication makes or breaks sales incentive programs. During an interview on sales incentive trends, a reporter asked…

    ITB Community January 10, 2022
    0 Comments

    The Next Generation of Technological Innovation in the Travel Sector

    By ITB Community and Dana Dunne, CEO at eDreams ODIGEO With customers now expecting a personalised travel experience at their fingertips, it is essential that…

    ITB Community January 3, 2022
    0 Comments

    Gen Z Travelers: How Their Travel Behavior Compares to Millennial’s

    By Marc Truyols, Regional Director of Sales EMEA at Hotelmize Organizations in the travel and hospitality sectors often run market analyses to learn what their…

    ITB Community December 13, 2021
    0 Comments

    The Human Touch: How Personalisation Wins Hearts, Minds and Everlasting Customer Loyalty

    By Martin R P Garnaud, Customer Experience and Engagement Strategist, Asia Pacific at Collinson Customer loyalty is a tale of relevance, satisfaction and enduring relationships. In…

    ITB Community December 7, 2021
    0 Comments

    Back on the Road! Will Business Travel Be the Same Again?

    By ITB Community and Bertrand Saillet, Managing Director, Asia at FCM Travel ITB Community had a conversation with Bertrand Saillet, Managing Director, Asia at FCM…

    ITB Community December 6, 2021
    0 Comments

    SE Asia Hospitality’s Late Arrival to Digital Disruption

    By Xinyi Liang-Pholsena Southeast Asia’s startup and tech talent pool is flourishing, but the hospitality industry is just getting into the digital innovation game. With…

    ITB Community December 3, 2021
    0 Comments

    We Look Back at Our Travel Predictions 2021: How We Got Some Things Right and Some… Not So Much

    By Wego Travel This article has been reviewed by Wego’s editorial team to ensure that the content is up to date & accurate. Last year in December,…

    ITB Community December 2, 2021
    0 Comments

    Embracing Opportunities to Redefine the Future of Hotel

    By ITB Community and Markland Blaiklock, Deputy CEO at Centara Hotels & Resorts As the world tries to anchor itself amidst the COVID-19 crisis, we…

    ITB Community December 1, 2021
    0 Comments

    Localization Is the New Globalization

    By Donggun Lee, Founder & CEO at MyRealTrip COVID-19 has changed the business of OTAs and created new opportunities. As you may know, COVID-19 forced…

    ITB Community November 24, 2021
    0 Comments

    Re-Sailing & Recovery – The Future of Cruise Holidays

    By Kelly Craighead, President & CEO at CLIA – Cruise Lines International Association As travel industry representatives, we all can appreciate that the global pandemic…

    ITB Community November 18, 2021
    0 Comments

    Banking on Technology and EQ to Thrive Through the Recovery and Beyond

    By ITB Community and Rainer Stampfer, President, Hotel Operations – APAC at Four Seasons Hotels & Resorts As the world tries to anchor itself amidst…

    ITB Community November 16, 2021
    0 Comments

    The Science and Art of Segmentation: How to Identify and Retain your Most Valuable Customers

    By Daniel Cantorna, Vice President, Data, Insight and Technology, Asia Pacific at Collinson Expedited by the pandemic, consumers’ online behaviours and expectations have dramatically changed. Highly…

    ITB Community November 16, 2021
    0 Comments

    Philippines: Your Next Fun Island Destination

    By Tourism Promotions Board Philippines Spread across 7,641 islands, big and small, the Philippines is more than just the thrill of Manila for big city…

    ITB Community November 16, 2021
    0 Comments

    The Tipping Point for Return of Incentive Travel

    By Mike May, President at Brightspot Incentives & Events As children, the playground teeter-totter was fascinating. We could push off the ground and make our little…

    ITB Community November 16, 2021
    0 Comments

    Reimagining MICE Experiences in Sentosa

    By Chew Tiong Heng, Divisional Director, Business and Experience Development at Sentosa Development Corporation It has been almost two years since COVID-19 engulfed the world.…

    ITB Community November 12, 2021
    0 Comments

    Business as Unusual for Event Venues

    By Simon Lomas, COO at Shenzhen World As venues have re-opened, we have had to implement many changes to maintain safe environments for our visitors…

    ITB Community November 11, 2021
    0 Comments

    Asia Pacific Recovery: How Hoteliers Can Reignite Confidence in Travel

    By ITB Community and Joon Aun Ooi, President, Asia Pacific at Wyndham Hotels & Resorts As the world tries to anchor itself amidst the COVID-19 crisis, we…

    ITB Community November 11, 2021
    0 Comments

    Putting a Face to 1,000 Names: Three Steps to Streamlining Your Customer Data

    By Daniel Cantorna, Vice President, Data, Insight and Technology, Asia Pacific at Collinson The pandemic has changed the way we transact. Cut off from our…

    ITB Community November 10, 2021
    0 Comments

    Changes in Tourism Trends Post-COVID-19 Pandemic

    By Ministry Of Tourism and Creative Economy, Indonesia The COVID-19 pandemic has hit the Tourism Industry and Creative Economy in Indonesia. No big deal, since…

    ITB Community November 2, 2021
    0 Comments

    Building a Sustainable Sentosa Future Today

    By Lee Cheh Hsien, Divisional Director, Planning, Sentosa Development Corporation Sustainability has become a focal point globally, prompted by the alarming increase in global temperatures,…

    ITB Community November 2, 2021
    0 Comments

    What We Need to Keep Going in the Era of Uncertainty?

    By Seoul Tourism Organization Digital Transformation is the fundamental. Sometime after the pandemic was declared, the Virtual Seoul platform was created to represent the actual…

    ITB Community November 2, 2021
    0 Comments

    Responsible Tourism: The Way Forward

    By Sarawak Tourism Board World-renowned environmentalist, Robert Swan said, “The greatest threat to our planet is the belief that someone else will save it.” The…

    ITB Community October 25, 2021
    0 Comments

    Rediscover Berlin Anew – Now

    By BER – Berlin Brandenburg Airport Berlin is a pulsating, cosmopolitan city. The cultural landscape of Berlin is as multi-faceted as the city itself. In…

    ITB Community October 13, 2021
    0 Comments

    Experience Penang, The Diversity of Asia

    By Penang Global Tourism It’s time to Experience Penang, The Diversity of Asia through its incredible diversity in culture, heritage, arts, food as well as…

    ITB Community October 8, 2021
    0 Comments

    Island-hopping: Exploring Thailand’s Sandbox Model – The ‘One Step at a Time’ Approach to Reopening the Country

    By Tourism Authority of Thailand What is the first thing that comes to mind when you think of Thailand? Is it a picturesque tropical scene…

    ITB Community October 7, 2021
    0 Comments

    Sharing Personal Data: Here’s Why Travel Technology Is Safe

    By Patricia Alonso, CMO at Hotelmize Over the last year, the tech revolution has accelerated within the travel industry. Some of the innovations are either…

    ITB Community September 28, 2021
    0 Comments

    Digital Gateways for #NewNormal Global Travellers

    By Benjamin Boesch, Chief Digital Officer at VFS Global Digital customer experiences are progressing rapidly, with big and small competitors, fuelled by venture capital investments,…

    ITB Community September 22, 2021
    0 Comments

    6 Examples of How AI Is Used in the Travel Industry

    By Or Izchak, Software Developer at Hotelmize AI has made advances in many industries since it was invented. The ever-changing travel industry is also taking…

    ITB Community September 21, 2021
    0 Comments

    To Recovery and Beyond: New Strategies for the Local Travel Experiences Industry

    By Victor Tseng, CFO at KKDay The opportunities for the travel experiences industry are very big but still very nascent in terms of digitalization, especially…

    ITB Community September 16, 2021
    0 Comments

    This Is the Difference Between Artificial Intelligence and Machine Learning

    By Igor Bobriakov, Hotelmize 1. Are Machine Learning and Artificial Intelligence the same thing?  The Fourth Industrial Revolution, or the new era of technology, is…

    ITB Community September 14, 2021
    0 Comments

    The Rise of Sustainable Tourism

    By Anthony Lu, Regional Director, Partner Services for China & Mekong at Booking.com COVID-19 has amped people’s awareness about their impact on the environment and…

    ITB Community August 20, 2021
    0 Comments

    Corporate Travel after Crisis: A Reset for 2022

    By Calvin Xie, General Manager – China at FCM Travel The past one and a half years will go down in history as a time…

    ITB Community August 19, 2021
    0 Comments

    What We Plan for Recovery and Growth

    By ITB Community and Forrest Zhang, Managing Director – Greater China at Hotelbeds As the world tries to anchor itself amidst the COVID-19 crisis, we…

    ITB Community August 18, 2021
    0 Comments

    Chat-based Services: The Future of Travel

    By Kei Shibata, Co-Founder & CEO at Venture Republic Group – TRAVEL jp & Trip101 Metasearch is still a powerful tool in travel but over…

    ITB Community August 16, 2021
    0 Comments

    The Way Ahead: How Technology Guide Us in the Post-COVID-19 Era

    By Benjamin Boesch, Chief Digital Officer at VFS Global COVID-19 is not the first virus outbreak that the world has witnessed. However, the main distinction…

    ITB Community July 15, 2021
    0 Comments

    The Decade Ahead: How Event Organisers Will Adapt

    By ITB Community and Dan Rivlin, CEO at Kenes Group As the world tries to anchor itself amidst the COVID-19 crisis, professional conference organisers (PCOs)…

    ITB Community July 13, 2021
    0 Comments

    How a COVID Vaccine Is Changing the Way We Travel for Good

    By Hotelmize On the 9th of November, 2020, it was announced that BioNTech and Pfizer made one of the candidates for a COVID-19 vaccine that showed…

    ITB Community July 1, 2021
    0 Comments

    Travel Managers’ New Priorities

    By ITB Community and Bertrand Saillet, Managing Director, Asia at FCM Travel From the need to rethink corporate travel policies and demand of touchless alternatives…

    ITB Community June 28, 2021
    0 Comments

    Wellness Beyond the Boardroom and Other Concepts in the New World of Incentive Travel

    By Belinda Shillcock, Regional Managing Director at Abercrombie & Kent Southeast Asia As the world begins to slowly reopen, incentive travel is being re-defined too,…

    ITB Community June 22, 2021
    0 Comments

    Rethinking Bucket List Destinations for a More Sustainable Travel World

    By Philippa Kaye, Founder of Indian Experiences At the start of the pandemic, there were a lot of reactions as to what would save tourism…

    ITB Community June 21, 2021
    0 Comments

    Creating Events in a Virtual and Hybrid World

    By Ben Taylor, CEO, APAC at George P. Johnson “Unprecedented”, “the new normal”, “we’re pivoting to virtual”, “you’re on mute”, “…This event will start in…

    ITB Community June 18, 2021
    0 Comments

    What Will Be Key to Travel the World Again?

    By Jiten Vyas, Regional Group Chief Operating Officer – Australasia, China, Africa and Europe & CIS at VFS Global Owing to Coronavirus pandemic, few industries…

    ITB Community June 16, 2021
    0 Comments

    Making Travel More Sustainable

    By Jennifer Birch, Writer For many explorers who thrive on wanderlust, the current state of travel and tourism today is a disappointing outlook. As COVID-19…

    ITB Community May 28, 2021
    0 Comments

    Eight Simple Ways Accommodation Providers Can Truly Cater to the New Traveller

    By Ritu Mehrotra, Regional Manager, South Asia at Booking.com COVID-19 has widely disrupted the travel and tourism industry, impacting the way people travel. The pandemic…

    ITB Community May 25, 2021
    0 Comments

    Airlines and Flight OTAs: Road to Recovery

    By Oliver Dlouhy, Co-Founder & CEO, Kiwi.com Airlines and online travel agencies (OTAs) are working on ways to operate in the post-pandemic world. Will there…

    ITB Community May 5, 2021
    0 Comments

    How Can We Reboot Tourism in India?

    By Rohit Kapoor, CEO, India & South-East Asia (INSEA), OYO The last 15 to 18 months for the entire world have been extraordinary: we have…

    ITB Community April 30, 2021
    1 Comment

    Evolution of Business Travel Experience in a Post-COVID-19 World

    By Carl Jones, Vice President, Head of Travel, Asia Pacific & Greater China at SAP Concur I was delighted to be invited to speak at…

    ITB Community April 29, 2021
    0 Comments

    Recovering From the Worst Economic Slump: Digital Turnaround in Tourism

    By Sandeep Dwivedi, COO, InterGlobe Technology Quotient In the first two decades of 2020, we witnessed two of the worst economic recessions—one caused by deregulation…

    ITB Community April 23, 2021
    0 Comments

    The Travel Economy in 2022

    By ITB Community and Abraham Alapatt, President & Group Head – Marketing, Service Quality, Value Added Services & Innovation at Thomas Cook India At a…

    ITB Community April 21, 2021
    0 Comments

    Micro Markets & The Future of Hotels in New Normal

    By ITB Community and Prashanth Rao Aroor, Board Director at IntelliStay Hotels and Founder at The Avatar Hotel It cannot be denied that leading any…

    ITB Community April 19, 2021
    0 Comments

    A Successful Travel Agency Business: The Secret Recipe

    By Deepak Narula, Managing Director, GRNconnect.com We need a bold new thinking and energy to bring back the true spirit of travel to travellers. This…

    ITB Community April 16, 2021
    0 Comments

    Remote Work Trends During the Pandemic: How Digital Nomadism May Shape the Future of Work and Travel

    By Wego Travel This article has been reviewed by Wego’s editorial team to ensure that the content is up to date & accurate. Due to the coronavirus…

    ITB Community April 14, 2021
    0 Comments

    Making Incentive Travel Work in 2021

    By Sanjeev Joshi, President, SITE India and Nitin Sachdeva, President Elect, SITE India We all know that COVID-19 has adversely impacted tourism and hospitality. Yet…

    ITB Community April 12, 2021
    0 Comments

    Corporate Travel Reimagined

    By ITB Community and Bertrand Saillet, Managing Director, Asia at FCM Travel With a significant change in the proportion of which corporate travel makes up…

    ITB Community April 5, 2021
    0 Comments

    Revenge Travel: Everything You Need to Know About the Post-Pandemic Travel Trend

    By Wego Travel This article has been reviewed by Wego’s editorial team to ensure that the content is up to date & accurate. With vaccination drives ramping…

    ITB Community March 26, 2021
    0 Comments

    Travel Is a Force for Good

    By Ang Choo Pin, Managing Director, Asia & Senior Director Government and Corporate Affairs, Asia at Expedia Group 2020 has been a tumultuous year for…

    ITB Community March 24, 2021
    0 Comments

    What a Post-pandemic World of Travel Looks Like

    By Yoav Tourel, Managing Director, APAC, Guesty With gradual vaccine distribution taking place around the world, China announcing their International Travel Health Certificate, and several…

    ITB Community March 23, 2021
    0 Comments

    A New Type of Traveler

    By Monica Pitrelli, Editor, CNBC’s Global Traveler A new type of traveler is emerging from this pandemic. What are destinations doing to attract these travelers…

    ITB Community March 16, 2021
    0 Comments

    Leading a Hotel in 2021

    By ITB Community and Michael Marshall, CCO at Minor Hotels It cannot be denied that leading any part of a hotel business in 2021 is…

    ITB Community March 15, 2021
    0 Comments

    The 4R’s Steps to Rebuild Trust and Get Back on Track

    By Anthony Lim, President at The Travel Corporation, Asia and Managing Director, Asia at Insight Vacations and Luxury Gold No business makes it through a…

    ITB Community March 12, 2021
    0 Comments

    The Future of Cruise Holidays

    By Angie Stephen, Vice President, Asia Pacific at Royal Caribbean Cruises Like you, I am anxious for travel to start again. We are in the…

    ITB Community March 10, 2021
    0 Comments

    Space Tourism – Your Next Hottest Travel Destination is Totally Out of This World

    By Wego Travel This article has been reviewed by Wego’s editorial team to ensure that the content is up to date & accurate. The endless possibilities of…

    ITB Community February 23, 2021
    0 Comments

    Business Insights We Learned From a Year of Domestic Travel

    By Noelle Chong, Founder, Wanderprime Travel Since the COVID-19 pandemic, the world has come to a halt with the hospitality and tourism sector being the…

    ITB Community February 16, 2021
    0 Comments

    6 Trends for 2021: Travel’s Comeback Story

    By Neil Rogan, Head of Global External Communications, Amadeus Predicting the future is impossible but imagining a way forward is critical. That’s why each year…

    ITB Community January 28, 2021
    0 Comments

    4 Clever Ways to Reimagine Your Hotel Space and Boost Revenue

    By Colin Hannan, Co-Founder, Proven Partners After a devastating 2020, the hotel industry is starting to see the light at the end of the tunnel…

    ITB Community January 25, 2021
    0 Comments

    Vaccine Passport: What It Is and What It Means for the Future of Travel

    By Wego Travel This article has been reviewed by Wego’s editorial team to ensure that the content is up to date & accurate. The month of December…

    ITB Community January 20, 2021
    0 Comments

    Travel 2021 Predictions – A Take on What Travel Might Look Like

    By Wego Travel Let’s be honest: Who in 2019 could have predicted that a microscopic organism would come out of the blue and like a…

    ITB Community January 8, 2021
    0 Comments

    India’s Consumer Market

    By Biji Eapen, Chairman & CEO of Speedwings Aviation Academy and President of IAAI (IATA Agents Association of India) The COVID-19 outbreak in India and…

    ITB Community January 6, 2021
    1 Comment

    Seizing Opportunities in Adversity: A Reflection on How Travel Has Been Reimagined

    By Abraham Alapatt, President & Group Head – Marketing, Service Quality, Value Added Services & Innovation at Thomas Cook India As we went into the…

    ITB Community December 25, 2020
    0 Comments

    The Future of Travel is Wildlife Friendly

    By World Animal Protection COVID-19 and the situation we’re in today is widely believed to have started at a wet market in Wuhan in China.…

    ITB Community December 23, 2020
    0 Comments

    Adapting for the Future of Hospitality

    By ITB Community and Puneet Dhawan, Senior Vice President of Operations – India & South Asia at Accor ITB Community had a conversation with Puneet…

    ITB Community December 21, 2020
    0 Comments

    Post-Pandemic Business Recovery

    By Anand Srinivasan, CCO, Travel Designer Group Rapidly evolving travel restrictions, changing consumer preferences and an economy waking up from the pandemic shock. The multiple…

    ITB Community December 17, 2020
    0 Comments

    A Post-COVID World with Career Diversification

    By Aaron Lim, Group HR Director, Park Hotel Group While a global pandemic has been a looming risk for decades, COVID-19 has come as a shock to…

    ITB Community December 11, 2020
    0 Comments

    Managing Change – The Change Curve

    By Aaron Lim, Group HR Director, Park Hotel Group Seen this cartoon? It’s true! Everyone wants to see change, but to embrace and follow through…

    ITB Community December 9, 2020
    0 Comments

    Plan Your Next Business Event in Singapore With Peace of Mind

    By Singapore Tourism Board  “By showing how countries can consistently comply with hygiene and safety measures, Singapore is a pioneer in organising events for a…

    ITB Community December 7, 2020
    0 Comments

    How Brands Can Leverage China’s “Fan Economy”

    By Vivian Shao, East West Marketing China’s idol and celebrity industry has transformed with the country’s rapidly growing Internet economy. While idol culture and the…

    ITB Community December 2, 2020
    0 Comments

    China Market Survey: How Hoteliers Are Preparing for Recovery

    By OTA Insight China was the first country to be hit by COVID-19, and is now progressively moving toward recovery. Domestic travel has begun and…

    ITB Community November 30, 2020
    0 Comments

    Singapore: Forging a New Standard for Business Events

    By Singapore Tourism Board  “With its skilled workforce, world-class facilities and commitment to safety, Singapore can lead the way in organising business events in the…

    ITB Community November 25, 2020
    0 Comments

    A Glimmer of Hope for the Travel Industry

    By Gavin Tollman, Global CEO of Trafalgar, Costsaver and Brendan Vacations Like many of the days that have changed history, 09 November 2020 is a…

    ITB Community November 20, 2020
    0 Comments

    How to Survive the (Hospitality) Zombie Apocalypse

    By ITB Asia News What are the skills you and your organization will need to survive and thrive in the (hospitality) zombie apocalypse? Deep pockets…

    ITB Community November 13, 2020
    0 Comments

    Solidarity in the Private Sector Set to Drive Industry Out of Doldrums

    By ITB Asia News These are challenging times for our sector but working together we will be able to recover and come out with a…

    ITB Community November 11, 2020
    0 Comments

    AMEX GBT Launches Travel Vitals to Help Travel Managers and Travellers in Turbulent Times

    By ITB Asia News We are arming travel managers and travellers alike, and making sure they have “know before you go” information at their fingertips.…

    ITB Community November 9, 2020
    0 Comments

    10 New Creative Room Types to Boost Revenue

    By Cendyn Try these new creative room types to boost revenue Hotel marketing has always been a blend of creativity and data. There’s equal parts…

    ITB Community November 6, 2020
    0 Comments

    NOWCast versus Forecast: #comebackstronger

    By bd4travel Why real-time visitor data is key to rebuilding travel Let’s face it, we are seeing substantial changes in consumer travel booking activity. Where…

    ITB Community November 4, 2020
    0 Comments

    Pros and Cons of Webinars

    By JTB Communication Design While we listed the Pros and Cons of Holding Online Events a couple weeks ago, this week we would like to…

    ITB Community November 2, 2020
    0 Comments

    Innovating in a Pandemic

    By ITB Asia News In his keynote at ITB Asia 2020 Virtual, Angel Llull Mancas, Vice President & Managing Director, Asia Pacific, Booking.com looked at “innovating in a…

    ITB Community October 30, 2020
    0 Comments

    The State of Travel in APAC: Identifying Trends to Prepare for the Road Ahead

    By ITB Asia News Paired with insightful data and analysis, Hermione Joye, Sector Lead, Travel and Vertical Search, Google, shared in the first keynote of…

    ITB Community October 28, 2020
    0 Comments

    Between a Rock and a Hard Place: Is There a Future for Tours & Activities Direct Marketing Post COVID?

    By Matthew Barker, Founder, Horizon Guides There’s been a lot of chatter, spilling into anger, about the way the tours & activities (T&A) value chain is configured…

    ITB Community October 23, 2020
    0 Comments

    The Pros and Cons of Holding Online Events

    By JTB Communication Design Although we are now seeing regulations on mass gatherings slowly starting to be lessened in certain countries, and small-scale physical events take…

    ITB Community October 21, 2020
    0 Comments

    Counting Down to ITB Asia 2020 Virtual

    By Katrina Leung, Managing Director, Messe Berlin (Singapore) We’re counting down to ITB Asia 2020 Virtual later this week, and I could not be prouder…

    ITB Community October 19, 2020
    0 Comments

    How to Use Facebook to Improve Your Hotel’s Digital Marketing

    By Cendyn How to use Facebook Custom Events and Conversions Perhaps more than ever, social media is a valuable pathway for hotels to connect directly…

    ITB Community October 19, 2020
    0 Comments

    How China’s Travel Influencers Are Keeping It Real Online and Finding New Meaning

    By Vivian Shao, East West Marketing The global pandemic has forced China’s travel influencers to evolve or risk irrelevancy. Those willing to adopt new roles…

    ITB Community October 16, 2020
    0 Comments

    Travel and Technology: Keeping Us Apart, but Together

    By Katrina Leung, Managing Director, Messe Berlin (Singapore) Through all the difficulties of 2020, the travel industry has shown great resilience. Those who work in…

    ITB Community October 15, 2020
    0 Comments

    Digital, Flexible, Contactless, and Seamless — a “Touchless Traveler Experience” is the New Normal for Business Travelers

    By HRS The Coronavirus pandemic is moving more and more focus to digital processes—a direction that is completely changing the way people travel. The new…

    ITB Community October 14, 2020
    0 Comments

    The Art of Cultural Livestreaming

    By Richard Whiddington, Jing Travel The first thing most people look for when visiting a museum is a special exhibition — or else the nearest…

    ITB Community October 12, 2020
    0 Comments

    What’s Next for the Hospitality Industry?

    By Tanuj Dhawan, Stayflexi Keeping up with the newest trends is crucial for the hospitality sector, especially because this industry itself is highly competitive and consistently…

    ITB Community October 9, 2020
    0 Comments

    Reinventing Travel in the New Normal: A Snapshot of What to Expect at ITB Asia 2020 Virtual

    By Katrina Leung, Managing Director, Messe Berlin (Singapore) It would be an understatement to say that 2020 has been a difficult year the travel industry.…

    ITB Community October 9, 2020
    0 Comments

    Travel Can Be Transformational, at Any Age

    By Jake Haupert, Co-Founder, Transformational Travel Council Oh, do we ever miss travel right now, aye? Many of us have a different kind of fever,…

    ITB Community October 7, 2020
    0 Comments

    What Lies Ahead for the Future of Business and Leisure Travel?

    By Katrina Leung, Managing Director, Messe Berlin (Singapore) ‘Travel will never, ever go back to the way it was pre-COVID’, said Airbnb’s CEO Brian Chesky.…

    ITB Community October 6, 2020
    0 Comments

    (Contact)less is More – Communication in the New Hospitality Scene

    By Laura Badiu, TrustYou The last few months have been extremely challenging not only for businesses but for people in general. While many of us…

    ITB Community October 5, 2020
    0 Comments

    How To Drive Conversions With Captivating Promotions

    By bd4travel With the proliferation of products, consumers need help understanding product availability and relevance to their travel interests and expectations. We cannot expect travellers…

    ITB Community October 2, 2020
    0 Comments

    Ahead of the Curve: What’s Next for the MICE Industry?

    By Katrina Leung, Managing Director, Messe Berlin (Singapore) Pre-pandemic, the MICE industry in APAC was poised to reach USD441.1 Billion by 2025. Unfortunately, the global…

    ITB Community October 1, 2020
    0 Comments

    Travel in the Time of COVID-19 & Microadventures

    By Jasmine Goodnow, Director of Research, Transformational Travel Council Microadventures do not require the three necessary conditions of travel (mobility, time, and financial resources) so…

    ITB Community September 30, 2020
    0 Comments

    Beyond Wet Markets: The Many Problems with Wildlife Trade

    By World Animal Protection The COVID-19 pandemic is believed to have originated in a ‘wet market’ where wild animals were being sold. But these markets…

    ITB Community September 25, 2020
    0 Comments

    Local Travel is on the Way Back: Here Are the 6 Steps to Get Ready

    By Simon Van Wyk, Head of Agency, Tourism Solved There is an interesting article on the NYTimes that looks at what is going on country by country.  It…

    ITB Community September 21, 2020
    0 Comments

    Hotel Sentiment Survey Results: How Are Hotels Preparing to Re-open?

    By Nicki Graham, Cendyn In a recent survey conducted at Cendyn, we spoke with hoteliers from across the globe and asked them how they are…

    ITB Community September 18, 2020
    0 Comments

    Why Marketers Should Be Wary Of ‘High ROIs’

    By Jerry Daykin, Senior Media Director, EMEA, GSK Consumer Healthcare It seems pretty obvious that marketers should want a high return on investment (ROI). Knowing…

    ITB Community September 16, 2020
    0 Comments

    Fundamental Differences in Chinese Online Behaviours

    By Anita Chan, CEO, Compass Edge More than two years ago, I wrote the article “Major Misconceptions about getting Direct Hotel Bookings from China”. After me…

    ITB Community September 14, 2020
    1 Comment

    How to Stay Connected with Your Guests While Your Hotel is Closed

    By Nicki Graham, Cendyn Ghosting is never a good look. If your hotel has closed completely due to the coronavirus, now is not the time…

    ITB Community September 11, 2020
    0 Comments

    Finding Your New Guests is an Effective Marketing Job

    By Zsolt Makkai, Marketing Executive, FIHR – Romanian Hotel Industry Federation  Marketing is the last topic anybody would talk about with pandemic restrictions everywhere. This…

    ITB Community September 9, 2020
    0 Comments

    ITB Community in Asia: For the Travel Industry, For the Community, For You

    By Katrina Leung, Managing Director, Messe Berlin (Singapore) For the past six months, we have seen how the global health pandemic has had the power…

    ITB Community September 7, 2020
    0 Comments

    Looking for A Travel Recovery in The Wrong Places

    By Paul Conley, <Intent> Given how hard the travel industry has been hit by COVID-19, it’s to be expected that people would start looking for…

    ITB Community September 3, 2020
    0 Comments

    How To Revitalise Your Product Portfolio and Be Continuously Relevant

    By bd4travel How to redefine your product portfolio and be continuously relevant as demand changes and supply is restricted. Availability and supply The Covid-19 lockdown…

    ITB Community September 1, 2020
    0 Comments

    Navigating Business Through Chaotic Times. Five ways to Evolve in a Post-Pandemic World

    By Lucien Harrington, Managing Director, Asia Pacific, Lynxeye I want to start by saying this will all end. The world will change, and we will…

    ITB Community August 31, 2020
    0 Comments

    Trust is Hard to Develop Online

    By Yossi Sheffi, Director, MIT Center for Transportation & Logistics COVID-19’s lockdowns have required people to replace much of the in-person communication they conducted at…

    ITB Community August 31, 2020
    0 Comments

    How to Implement Technology That Facilitates Social Distancing But Still Maintains A Personal “Touch”

    By Yoav Tourel, Managing Director, APAC, Guesty From global lockdowns to border closures and the complete halt of international travel, it’s safe to say that…

    ITB Community August 28, 2020
    0 Comments

    How Social Media Marketing is Helping in Hospitality Recovery

    By Kamesh Shukla, Executive Vice President – Asia Pacific, Middle East & Africa, RateGain With thousands of channels available to travelers to get the best…

    ITB Community August 27, 2020
    0 Comments

    Re-Taking The Skies: What Can Commercial Teams Do To Gear Up For A Full Return Of Airline Travel In The New Normal

    By Shweta Vashishth, Vice President, RateGain COVID-19 disrupted all economies and had momentarily seized cash-registers from ringing with airlines expected to lose $84.3 billion in…

    ITB Community August 25, 2020
    0 Comments

    The Road to Recovery: Imperatives to Revive MICE Travel in a Post-COVID World

    By Vivek Neb & Mayank Nagpal, Grail Insights COVID-19 has brought the global tourism industry to a standstill. The crisis has impacted the entire tourism…

    ITB Community August 24, 2020
    0 Comments

    Cultural Institutions in a Time of Crisis: Key Takeaways

    By Richard Whiddington & Peter Huang, Jing Travel “A big theme is the idea of a cultural destination as a centre of community.” Launched in…

    ITB Community August 21, 2020
    0 Comments

    Learnings From A Virtual Meeting Planner

    By Nigel Brown, Director, Marketing & Partnerships, BestCities Global Alliance In June 2020, I underwent a certification as a virtual meeting planner, and here I…

    ITB Community August 20, 2020
    0 Comments

    Global Survey: How Hotel Revenue Managers are Preparing for Recovery

    By OTA Insight After COVID-19 flipped the hospitality industry on its head, business is picking up again around the world. With the road to recovery…

    ITB Community August 19, 2020
    0 Comments

    3 Ways Destination Brands Can Stay Active in China

    By Vivian Shao, East West Marketing Promising signs for travel’s reopening are met with enthusiasm in China as destinations like the Maldives, Sri Lanka and…

    ITB Community August 5, 2020
    0 Comments

    How Digital Marketers Can Handle Change During a Crisis

    By Jessica Berkowitz, Oracle During a crisis, marketers must adjust and adapt their marketing strategies to better serve their customers in a dynamic time. Following…

    ITB Community August 5, 2020
    0 Comments

    A Reopening Checklist for Hotel Marketers

    By Koddi From keeping up with a daily cascade of industry news to monitoring the ever-changing guidelines and restrictions surrounding COVID-19, we know that these past…

    ITB Community July 28, 2020
    0 Comments

    Rethinking Hospitality in a Post-Pandemic World

    By Jan Smits, Deputy Chairman, Pro-invest Group The hotel industry is no stranger to crisis, and I’ve experienced my fair share in the 35 years…

    ITB Community July 28, 2020
    0 Comments

    [MICE Trend] COVID-19 Accelerates the Shift Towards a Hybrid MICE Industry

    By Seoul Convention Bureau The MICE Sector Going Hybrid in Physical in Virtual Environments COVID-19 Accelerates the Shift Towards a Hybrid MICE Industry The popularity…

    ITB Community July 28, 2020
    0 Comments

    10 Ways Organizations Can Stay Flexible and Remote When The Office Reopens

    By Kelly Valade & Christa Cummins, Grail Insights How will workplaces resume–or continue–operating once it’s safe to do so? Will they reopen in the same…

    ITB Community July 28, 2020
    0 Comments

    Remember me? The Traveler. I am back!

    By Amadeus Travel is once again becoming an option for many people in the world as governments start to ease lockdowns and re-open borders. However,…

    ITB Community July 28, 2020
    0 Comments

    No job—NOW what?

    By Pariva Rustagi, Director of Groups, Meetings & Events – Asia Pacific, Hilton I was once laid off 12 years ago, when this concept was…

    ITB Community July 28, 2020
    0 Comments

    How the COVID-19 pandemic has affected animals

    By Daniel Turner, Director, ANIMONDIAL World news during the COVID-19 lockdown has been full of reports documenting what appears to be a revitalised nature. As…

    ITB Community July 28, 2020
    0 Comments

    5 Ways to Prepare Your Travel Program for the New Reality Ahead

    By AMEX GBT This pause in travel is an opportune moment for corporate travel teams to get their travel programs ready for the future. Here…

    ITB Community July 28, 2020
    0 Comments

    Digital Fitness for Tour, Activity and Attraction Businesses

    By Simon Van Wyk, Head of Agency, Tourism Solved First a disclaimer! This article is not a recipe for surviving Coronavirus because we’ve seen a…

    ITB Community July 28, 2020
    0 Comments

    Hotel Marketing in Crisis: Who’s Taking Care of Your Hotel?

    By Zsolt Makkai, Marketing Executive, FIHR – Romanian Hotel Industry Federation  Tourism and hospitality will never be the same. From the travel culture to tourism…

    ITB Community July 22, 2020
    0 Comments

    How Live User Profile Data Provides Essential Business Insights

    By bd4travel The impact of Covid-19 and the lockdown has changed the way we interact with consumers and their expectations in travel as the market…

    ITB Community July 22, 2020
    0 Comments

    The Resurrection of Business Travel in The Age of COVID-19

    By Santosh Kumar Travel and tourism generated 10.4 percent of the world’s total economic activity in 2018. Currently, the industry stands decimated due to the…

    ITB Community July 22, 2020
    0 Comments

    How COVID-19 Can Stimulate Healthier Hospitality Leadership

    By Petra Deuter, Executive Director, Iconic Luxury Hotels – International & Head of Talent Development, L+R Hotels Much has already been written about how travel…

    ITB Community July 22, 2020
    0 Comments

    A Post-Pandemic World: What Will Change and What Will Not

    By Jay Zhao, Partner, T Fund Like everyone else, I’ve been spending a fair amount of time trying to understand the length and impacts of…

    ITB Community July 22, 2020
    0 Comments

    Is Travel Recovering? Latest Stats Suggest Family Travel is Driving Hotel and Car Rental Bookings

    By Paul Conley, <Intent> Has the travel recovery begun? Certainly there is a reason to be optimistic for the first time in awhile. Families, feeling…

    ITB Community July 22, 2020
    0 Comments
    Insights

    Working From Home is The New Normal

    By Mike Oitzman, Founder & Publisher, The Mobile Robot Guide The world is upside down with the COVID-19 pandemic, and it’s likely that you find…

    ITB Community July 20, 2020
    0 Comments

    5 Ways for Hotels to Prepare for Recovery and Reopening

    By Laura Pop-Badiu, TrustYou Expect a more cautious and selective booking behavior Prioritize safety and cleanliness above everything else Communicate openly and honestly Highlight outdoor…

    ITB Community July 20, 2020
    0 Comments

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