ITB Asia | MICE Show Asia | Travel Tech Asia

General Terms & Conditions and Data Privacy Policy

Event and Organiser

About ITB Asia, MICE Show Asia and Travel Tech Asia

ITB Asia is organised by Messe Berlin (Singapore) Pte Ltd and supported by the Singapore Exhibition & Convention Bureau. It is an annually held three-day B2B trade show and convention for the travel industry; it is designed to be the primary event for the Asia Pacific travel industry, much like its parent event – ITB Berlin.

Held in Singapore, ITB Asia, co-located with MICE Show Asia and Travel Tech Asia. Expect business meetings, networking, conferences on-demand and a knowledge library designed as an added value for greater outreach during the event.

About Travel Tech Asia

Travel Tech Asia 2023 , co-located with ITB Asia and MICE Show Asia, will be a physical event.

Organised by the team behind ITB Asia, Travel tech Asia brings together innovators, tech leaders, founders, tech minds and quality attendees for 3 days of building connections and discovering new innovations. It is where the latest technologies, emerging trends, leading travel technology brands and innovative startups create new possibilities of travel.

Apart from exhibition segment, Travel Tech Asia will also feature a series of tech-focused conference sessions tailored to the travel industry.

 

Attending the event

Kindly take note of the in-person requirements of the show.

Official Opening Hours

Business Matching: September 2023 to October 2023

Conference & Exhibition: 25 – 27 October 2023, Wednesday – Friday: 09:30 – 18:00

All timings stated are in GMT +8, Singapore Time. if required, you may use a timezone converter.

Please click here to Register for an All-Acess Pass to ITB Asia, MICE Show Asia and Travel Tech Asia

Please click here to Register as for Travel Tech Asia only

Note: Pre-approval and/or Registration is required for this event. Attendees found not abiding by any of the regulations stated within this General Terms and Conditions will be refused access and/or have their accounts suspended depending on the severity of the offence. The Organiser reserves the rights to verify all attendees prior to admission, nullify and/or suspend accounts without being required to give reasons.

Location

ITB Asia, MICE Show Asia and Travel Tech Asia 2023 will be consecutively held at Sands Expo and Convention Centre, Singapore, Level 1, Hall A and Basement 2 Halls DEF from 25 – 27 October 2023.

General Event Guidelines

  1. Maintain hygiene standards by covering one’s mouth and nose while coughing/sneezing with a tissue or handkerchief and disposing of used tissues properly in the dustbins provided in an orderly fashion.
  2. Avoid visiting the exhibition venue if you have a high temperature or are not feeling well.
  3. Present your badge at the scanning gates. No entry will be granted without a valid badge and/or if the photo does not match.
  4. Be vigilant of your personal belongings. Should you be bringing your luggage with you, note that there is no baggage storage area at the event. The Organisers will not be held responsible for any theft or lost belongings.
  5. As ITB Asia, MICE Show Asia and Travel Tech Asia 2023 is a business event, only professionals, trade and business visitors will be permitted entry. As such, members of the general public, minors, individuals below the age of 18 and infants in arms/strollers are strictly not allowed inside the exhibition halls at any time.
  6. Dress in the appropriate business attire (i.e. no flip flops, sandals, shorts etc. unless part of an ethnic uniform).
  7. In line with the newly updated SMMs applicable to MICE events, attendees are no longer required to be fully vaccinated.
  8. The All-Access Trade Visitor Pass allows Trade Visitors access to ITB Asia, MICE Show Asia and Travel Tech Asia 2023.
  9. Travel Tech Asia-only pass grants Visitors access to Travel Tech Asia 2023 only.

Regulations Applying to Passes

All-Access Buyer Passes

Individuals who are allowed to participate in the Buyer Programme must be travel agents, travel managers, MICE planners and industry professionals who are responsible for making or influencing buying decisions within the global travel market.

Messe Berlin (Singapore) Pte Ltd reserves the rights to cancel the participation of a Buyer, including after the Buyer’s acceptance onto the programme; for example, should it become apparent that the buyer is unlikely to fulfil their obligation and commitments to the programme.

You hereby declare that all information submitted is accurate and complete and Messe Berlin (Singapore) Pte Ltd reserves the right to cancel the participation of a Buyer should there be a discrepancy in the information submitted or if you’re serving notice of leaving your role.

By accepting the above terms and conditions, you agree to all relevant data protection legislation under Singapore law to Messe Berlin (Singapore) Pte Ltd and its partners commissioned as part of the Buyers Programme communicating with you by phone, fax and e-mail. Your personal information (except credit card details) can be used for internal processing and for disclosure to third parties such as exhibitors, hotels and transport providers in connection with your TravelRevive attendance. In addition, we may use your details to invite you to other events organised by Messe Berlin (Singapore) Pte Ltd or to offer you other relevant products and services supplied by Messe Berlin (Singapore) Pte Ltd or third parties.

The hotels, transportation companies and other service providers are independent contractors and are not agents or employees of Messe Berlin (Singapore) Pte Ltd or its affiliates. Therefore Messe Berlin (Singapore) Pte Ltd and its affiliates shall not be held liable for any act resulting thereof and beyond its direct control, including but not limited to overbooking, cancellation delay and force majeure. Furthermore, the participant shall indemnify Messe Berlin (Singapore) Pte Ltd and its affiliates of any damage or loss generated or caused by the participant which Messe Berlin (Singapore) Pte Ltd and its affiliates have to bear in relation to third parties.

These terms and conditions shall be governed by and constructed in accordance with Singapore law.

Regulations Applying to all Types of Passes

Passes are issued in the holder’s name or must be filled in correctly by the holder, who should also sign them. Passes are strictly non-refundable, non-transferable and are only valid for the registered event. In cases of misuse, the passes will be withdrawn without compensation.

Attendees found not abiding by any of the regulations stated within this General Terms and Conditions will be refused access and/or have their accounts suspended depending on the severity of the offence. The Organiser reserves the right to verify all attendees prior to admission, nullify and/or suspend accounts without being required to give reasons.

For Travel Tech Asia Buyer and Visitor Pass Holders

The Travel Tech Asia Buyer and Trade Visitor Pass allows access to Travel Tech Asia Exhibition and Conferences only.

The organiser’s decision in all matters are final. The Organiser reserves the right to cancel and/or reject your registration and is not obliged to state the reasons.

COVID-19 Advisory

As of February 13th, 2023, all international attendees can enter Singapore regardless of their COVID-19 vaccination status. No entry approvals, pre-departure tests, on-arrival tests, quarantine, or COVID-19 travel insurance are required. However, all attendees are encouraged to be fully vaccinated prior to arriving in Singapore.

More information can be found on the Singapore Ministry of Health and Tourism Board websites.

Indemnity from Unforeseen Situation

By participating at the Event, you agree to waive, release, absolve and forever discharge Messe Berlin (Singapore) Pte Ltd, its officers, agents and representatives from all and any responsibility, actions, claims, demands, obligations and/or liability arising from any loss or damage (including without limitation and to the extent permissible by law, physical injury, infection, loss of life or property damage) sustained by you or caused as a result of your participation in the Travel and Event, or the suspension or cancellation of the Event due to a public health emergency.

Official Approval, Legal Regulations

In all cases, it is the responsibility of the attendees to obtain official approval from the relevant authorities. 

As an Exhibitor

Exhibitors are responsible for ensuring compliance with performing rights regulations, as well as with regulations pertaining to trading and industrial law, police regulations, health regulations and other legal requirements.

Exhibitors passes are valid for the duration of the exhibition or fair, for use by themselves only. In the case of joint participation by a few exhibitors, only the authorised exhibitor will receive the required passes.

 

Regulations Applying to all Types of Passes

Passes are issued in the holder’s name or must be filled in correctly by the holder, who should also sign them. Passes are strictly non-refundable, non-transferable and are only valid for the registered event. In cases of misuse, the passes will be withdrawn without compensation.

Should an attendee be found to have deliberately misrepresented yourself and/or others (e.g. including but not limited to the provision of false or misleading verification documents and/or information such as badge swapping), you may be subject to enforcement action under the Penal Code, Infectious Diseases Act and/or other COVID-19 legislation.

Kindly note that the Organiser reserves the right to revoke all access should any terms be violated as well as upon cancellation of participation. As such requests for refunds will not be entertained.

 

As a Hosted Buyer

All Buyers are responsible for ensuring compliance with performing rights regulations, as well as with regulations pertaining to trading and industrial law, police regulations, health regulations and other legal requirements.

Buyer passes are valid for the duration of the exhibition or fair, for use by themselves only.

 

Regulations Applying to all Types of Passes

Passes are issued in the holder’s name or must be filled in correctly by the holder, who should also sign them. Passes are strictly non-refundable, non-transferable and are only valid for the registered event. In cases of misuse, the passes will be withdrawn without compensation.

Should an attendee be found to have deliberately misrepresented yourself and/or others (e.g. including but not limited to the provision of false or misleading verification documents and/or information such as badge swapping), you may be subject to enforcement action under the Penal Code, Infectious Diseases Act and/or other COVID-19 legislation.

Kindly note that the Organiser reserves the right to revoke all access should any terms be violated as well as upon cancellation of participation. As such requests for refunds will not be entertained.

 

Protection of Copyrights and Patents

It is the responsibility of all attendees to ensure that copyrights and other laws governing industrial patents in Singapore are complied with.

Data Privacy Policy

For All Attendees

Our business partners would be pleased to support the appearance of your company at the trade fair. Data protection law requires that we obtain your consent to the disclosure of your contact information to our partners. You can withdraw this consent from us at any time with effect for the future. However, your participation will be revoked, upon disagreeing and/or denying the Event’s Data Privacy Policy.

The attendee expressly agrees that Messe Berlin (Singapore) may store, process, or disseminate personal information – including electronically processed data such as my contact information, i.e. my name, my phone number, my photo, my e-mail address and my fax number, to third parties – for business purposes in accordance with Singapore data protection laws.

The attendee expressly agrees that Messe Berlin (Singapore) may store, process or disseminate business information – including electronically processed data such as phone numbers, my e-mail addresses and fax numbers, to third parties – as long as necessary to achieve the objectives of Messe Berlin (Singapore) or its affiliates, or to fulfil any other justifiable needs such as the identity verification purposes.

The attendee expressly agrees that Messe Berlin (Singapore) Pte. Ltd. may transfer my contact information, i.e. my name, my phone number, my e-mail address and my fax number, to third parties for the purpose of optimizing and supporting the participation of my company at the trade fair and so that they can offer me their own specialized services for preparing and implementing my presentation at the fair, such as logistics services, Airport Services, PR services, ITB Asia & MICE Show Asia catalogue/Quickfinder, ITB Asia & MICE Show Asia App and Match Making Tool. The presently known recipients are PICO Art International Pte Ltd, Marina Bay Sands, Schenker Singapore Pte Ltd., Cleverdis Sarl, Focusinc International Corporation, GlobalSign.In Pte Ltd, A&D Printhub Pte Ltd, EasyPrint Technologies Pte. Ltd., Jublia Pte. Ltd, Awesomeet Pte. Ltd ad Burnaby Solutions Pte Ltd.

More service providers may be added as and when the service offering changes or is expanded. I can withdraw this consent to the use of my personal data and e-mail address obtained as part of the exhibitor stand registration at any time with effect for the future. To do so, I simply need to send an e-mail to data-protection@itb-asia.com.

ITB Community
As all attendees of ITB Asia, MICE Show Asia and Travel Technology are automatically members of the ITB Community, by registering for ITB Asia, MICE Show Asia and Travel Technology,  you expressly agree to the Terms of Service and Privacy Policy of ITB Community.

Pass Policy

The attendee understands that by registering for the event and/or participating in Business Matching, they will be providing that exhibitor or sponsor their personal data (as disclosed upon registration and/or as uploaded e-Business Cards). The attendee thus consents to this personal data being transferred and accepts that this exhibitor or sponsor may contact them about their products or services. They also understand and agree that their personal data may be held and used by the organiser of this event, and any third-party hosting provider acting on its behalf, in order to stage the event and to analyse visitor traffic with a view to improving the event experience for participants.

The house regulations of the venue will apply together with the Organiser’s general terms of business. Attendees found not abiding by any of the above regulations, will be requested to return their badges. Please see other policies in regard to badges under Regulations Applying to Passes.

Force Majeure

Cancellation of the Event

If Messe Berlin (Singapore) Pte Ltd is prevented from holding the event for reasons outside its own control or that of the attendee, all claims to the stand rental, registration fees and ticket purchase become void.

Rescheduling of the Event

If Messe Berlin (Singapore) is in a position to hold the event at a later date it must notify all attendees immediately. Attendees are entitled to cancel their participation in the event if it is rescheduled, provided such cancellation is given within one week following receipt of this notification after which, claims for refund no longer apply.

For Events that have Already Commenced

If Messe Berlin (Singapore) is obliged to shorten or cancel an event that has already begun, as a result of force majeure, all attendees are not entitled to assert claims for repayment or for exemption from the charge.

Redemptory Clause

If any individual provisions in these conditions of participation become void, this shall not affect the validity of the other regulations. The void provision should be altered in such a way as to fulfil the intended purpose.

Federal Data Protection Law (BDSG)

Personal data about anyone with whom we are involved in the business will be stored and processed in accordance with §§ 28 and 29 BDSG within the terms of the contractual arrangement.

The event organiser reserves the right to amend and/update these terms & conditions without notifying the attendee. It is the responsibility of the attendee to ensure that he/she has read and agreed to the above Terms & Conditions and Privacy Policy prior to registering for the event.

Updated as at June 2023

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