Rajeev Menon, President, Asia Pacific (Excluding Greater China), Marriott International
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Critics have mentioned that the hospitality industry has not evolved as quickly compared to other industries, but with the onset of COVID-19, it has been more important than ever to adapt and evolve with a strong focus on digital technology. New customer demands and government regulations, but the resilience of travel has stood the test of time. How will hospitality operate in the coming ‘new era’?
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